Sunnywei’s Return and Exchange Policy

OUR MAIN OBJECTIVE at Sunnywei Group Inc.,
is that your purchase may provide you with the greatest sense of
satisfaction. However, if you are going to return or exchange some
merchandise, here are the terms and conditions one must consider:

1 All items returned or exchanged must be in its original condition and must not have been installed.

    2 WE DO ACCEPT

    • fully sealed and unopened carton boxes for returns or exchange

    3 WE DO NOT ACCEPT

    • any returns or exchanges with adhesives/grouts, cuts, saw lines or any other alteration to the product’s original state
    • any returns or exchanges on products from special sales promotion events
    • any returns or exchanges on any special orders

    4 Products must be returned at the receiving/shipping counter.

      5 Returns or exchanges must be claimed within 14 days after receiving the products.

        6 You must submit the original copy of your bill of purchase.

          7 The credit or refund will be issued to the original method of payment.

            8 All returns are subject to a handling/restocking charge of 20% of the invoice price.

              9 All samples returned in good condition will be credited without handling/restocking fees.

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